Increase Conversions by Focusing on the Rule of Seven

Increase Conversions by Focusing on the Rule of Seven

The odds are low of converting a prospective customer the first time you send them a marketing message. The rule of seven has been used for decades and states that a purchase will occur after a person has had seven interactions with your brand. Therefore, conveying...
Customer Experience is the Foundation of New Media

Customer Experience is the Foundation of New Media

According to Brian Solis (@briansolis), the future of businesses will depend on how they innovate to improve the customer experience. Designing customer experiences is a fluid process dominated by new digital media. Consequently, companies that use 50-year-old...
Reimagining Airports through Research

Reimagining Airports through Research

Toronto Pearson International Airport (TPIA) has been named, “Best Large Airport in North America,” for the past four years and earns the highest customer satisfaction scores for its size. This world-class hub ensures safety and traveler satisfaction by putting...
Do Influencers Influence Your Audience?

Do Influencers Influence Your Audience?

Today’s social media influencers partner with a brand to expose a product or service to their loyal and engaged audience. Over 70% of marketers will use influencer marketing by 2022. Industry professionals note that over 10% of 18-to-35-year-olds have purchased online...
A New Marketing Reality

A New Marketing Reality

Post-Pandemic Marketing Realities To navigate the complex world of digital marketing, marketers need to learn about real-world experiences, obstacles, strategies, and solutions from knowledgeable industry pros. After reflecting on the long slog that was 2020 and the...
The Effects of Supply Chains on the Economy

The Effects of Supply Chains on the Economy

The supply chain in the U.S. builds and provides essential goods that keep the economy moving. Because it supports all types of businesses, in 2018, the U.S. supply chain accounted for 37% of all jobs in the U.S. This is over 44 million people. This supply chain sells...